We Are All Theorists of Technology Now: A Relational Perspective on Emerging Technology and Organizing

• 成果类型: Article
• 署名作者: Bailey, Diane E.; Faraj, Samer; Hinds, Pamela J.; Leonardi, Paul M.; von Krogh, Georg
• 署名单位: Cornell University; McGill University; Stanford University; University of California System; University of California Santa Barbara; Swiss Federal Institutes of Technology Domain; ETH Zurich
• 刊物名称: ORGANIZATION SCIENCE
• ISSN/ISSBN: 1047-7039
• DOI: 10.1287/orsc.2021.1562
• 发表日期: 2022
• 页码: 1-18
• 关键词: Digital technology; digital transformation; information technology; organizational change; ai; work

摘要

Technologies are changing at a rapid pace and in unpredictable ways. The scale of their impact is also far-reaching. Technologies such as artificial intelligence, data analytics, robotics, digital platforms, social media, blockchain, and 3-D printing affect many parts of the organization simultaneously, enabling new interdependencies within and between units and with actors that many organizations have typically considered to be outside their boundaries. Consequently, today's emerging technologies have the potential to fundamentally shape all aspects of organizing. This article introduces the special issue Emerging Technologies and Organizing. We treat these new technologies as emerging because their uses and effects are still varied and have yet to stabilize around a recognizable set of patterns and because the technologies themselves are, by design, always changing and adapting. To theorize the relationship between emerging technologies and organizing, we draw on relational thinking in philosophy and sociology to develop a relational perspective on emerging technologies. Our goal in doing so is to create a new way for organizational scholars to incorporate the ever-increasing role of technology in their theorizing of key organizational processes and phenomena. By developing a relational perspective that treats emerging technologies not as stable entities, but as a set of evolving relations, we provide a novel way for organizational scholars to account for the role of technology in their topics of interest. We sketch the outlines of this relational perspective on emerging technologies and discuss the implications it has for what organizational scholars study and how we study it.