Employee attitude surveys: Examining the attitudes of noncompliant employees

• 成果类型: Article
• 署名作者: Rogelberg, SG; Luong, A; Sederburg, ME; Cristol, DS
• 署名单位: University System of Ohio; Bowling Green State University; University System of Ohio; Bowling Green State University
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037//0021-9010.85.2.284
• 发表日期: 2000
• 页码: 284-293

摘要

Employees (N = 194) from a wide variety of organizations participated in this study aimed at describing the attitudes of individuals who refuse to respond to an employee survey request (noncompliants). Noncompliants, in comparison with those individuals who would comply with the survey request, possessed greater intentions to quit, less organizational commitment, and less satisfaction toward supervisors and their own jobs. Noncompliants also possessed more negative beliefs regarding how their organization handles employee survey data (e.g., does not act on survey data). No significant differences were found for work-related demographic variables, satisfaction with pay, and satisfaction with promotion opportunities. Implications for sun ey research are discussed along with methods to address nonresponse and noncompliance.