Exchange relationships: Examining psychological contracts and perceived organizational support

• 成果类型: Article; Proceedings Paper
• 署名作者: Coyle-Shapiro, JAM; Conway, N
• 署名单位: University of London; London School Economics & Political Science; University of London; Birkbeck University London
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/0021-9010.90.4.774
• 发表日期: 2005
• 页码: 774-781
• 关键词: PSYCHOLOGICAL CONTRACT; PERCEIVED ORGANIZATIONAL SUPPORT; psychological contract fulfillment; PSYCHOLOGICAL CONTRACT BREACH; EXCHANGE RELATIONSHIPS

摘要

The authors surveyed 347 public sector employees on 4 measurement occasions, to investigate the conceptual distinctiveness of the psychological contract and perceived organizational support (POS) and how they are associated over time. Results support the distinctiveness of the 2 concepts. In terms of their interrelationships over time, by drawing on psychological contract theory the authors found. little support for a reciprocal relationship between POS and psychological contract fulfillment. Under an alternative set of hypotheses, by drawing on organizational support theory and by separating psychological contract fulfillment into its 2 components (perceived employer obligations and inducements), the authors found that perceived employer inducements were positively related to POS, which, in turn, was negatively related to perceived employer obligations. The results suggest that POS and the components of psychological contract fulfillment are more important in predicting organizational citizenship behavior than psychological contract fulfillment.