Good cope, bad cope: Adaptive and maladaptive coping strategies following a critical negative work event

• 成果类型: Article
• 署名作者: Brown, SP; Westbrook, RA; Challagalla, G
• 署名单位: University of Houston System; University of Houston; Rice University; University System of Georgia; Georgia Institute of Technology
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/0021-9010.90.4.792
• 发表日期: 2005
• 页码: 792-798
• 关键词: emotion; coping; self-regulation; Work performance

摘要

The authors examined the moderating effects of coping tactics on. the relationship between negative emotion and work performance. Findings indicate an adverse effect of emotion on performance; however, this effect is moderated by coping tactics. Venting (expressing one's negative feelings to others) amplified the adverse effects of negative emotion. Self-control had mixed effects: On one hand, it buffered the adverse effects of negative-emotion, yet on the other hand, it had a negative direct effect on outcomes. Task focus had a positive direct effect on performance, but no buffering (moderating) effect. Implications of these findings for understanding the effects of negative emotion and coping in the workplace are discussed.