Effects of task performance, helping, voice, and organizational loyalty on performance appraisal ratings

• 成果类型: Article
• 署名作者: Whiting, Steven W.; Podsakoff, Philip M.; Pierce, Jason R.
• 署名单位: University System of Georgia; Georgia State University; Indiana University System; Indiana University Bloomington
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/0021-9010.93.1.125
• 发表日期: 2008
• 页码: 125-139
• 关键词: ORGANIZATIONAL CITIZENSHIP BEHAVIORS; CONTEXTUAL PERFORMANCE; performance appraisals

摘要

Despite the fact that several studies have investigated the relationship between organizational citizenship behavior and performance appraisal ratings, the vast majority of these studies have been cross-sectional, correlational investigations conducted in organizational settings that do not allow researchers to establish the causal nature of this relationship. To address this lack of knowledge regarding causality, the authors conducted 2 studies designed to investigate the effects of task performance, helping behavior, voice, and organizational loyalty on performance appraisal evaluations. Findings demonstrated that each of these forms of behavior has significant effects on performance evaluation decisions and suggest that additional attention should be directed at both voice and organizational loyalty as important forms of citizenship behavior aimed at the organization.