Early predictors of job burnout and engagement

• 成果类型: Article
• 署名作者: Maslach, Christina; Leiter, Michael P.
• 署名单位: University of California System; University of California Berkeley; Acadia University
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/0021-9010.93.3.498
• 发表日期: 2008
• 页码: 498-512
• 关键词: BURNOUT; JOB ENGAGEMENT; early indicators

摘要

A longitudinal study predicted changes in burnout or engagement a year later by identifying 2 types of early indicators at the initial assessment. Organizational employees (N = 466) completed measures of burnout and 6 areas of worklife at 2 times with a 1-year interval. Those people who showed an inconsistent pattern at Time I were more likely to change over the year than were those who did not. Among this group, those who also displayed a workplace incongruity in the area of fairness moved to burnout at Time 2, while those without this incongruity moved toward engagement. The implications of these 2 predictive indicators are discussed in terms of the enhanced ability to customize interventions for targeted groups within the workplace.