Conscientiousness and reactions to psychological contract breach: A longitudinal field study

• 成果类型: Article
• 署名作者: Orvis, Karin A.; Dudley, Nicole M.; Cortina, Jose A.
• 署名单位: Old Dominion University; George Mason University
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/0021-9010.93.5.1183
• 发表日期: 2008
• 页码: 1183-1193
• 关键词: PSYCHOLOGICAL CONTRACT; CONSCIENTIOUSNESS; social exchange relationship; Job performance; WORK ATTITUDES

摘要

The authors examined the role of employee conscientiousness as a moderator of the relationships between psychological contract breach and employee behavioral and attitudinal reactions to the breach. They collected data from 106 newly hired employees within the 1st month of employment (Time 1), 3 months later (Time 2), and 8 months after Time 1 (Time 3) to observe the progression through contract development, breach, and reaction. Results suggest that conscientiousness is a significant moderator for 4 of the 5 contract breach-employee reaction relationships examined (turnover intentions, organizational loyalty, job satisfaction, and 1 of 2 facets of job performance). Specifically, employees who were lower in conscientiousness had more negative reactions to perceived breach with respect to turnover intentions, organizational loyalty, and job satisfaction. In contrast, employees who were higher in conscientiousness reduced their job performance to a greater degree in response to contract breach. Future research directions are discussed.