The effect of specificity of experience on a firm's perceived importance of institutional knowledge in an ongoing business

• 成果类型: Article
• 署名作者: Chetty, Sylvie; Eriksson, Kent; Lindbergh, Jessica
• 署名单位: Massey University; Royal Institute of Technology
• 刊物名称: JOURNAL OF INTERNATIONAL BUSINESS STUDIES
• ISSN/ISSBN: 0047-2506
• DOI: 10.1057/palgrave.jibs.8400214
• 发表日期: 2006
• 页码: 699-712
• 关键词: internationalization; institutional knowledge; experiential knowledge; learning; small-to-medium-sized firms; international experience

摘要

We study how three types of firm experience, ranging from the specific to the general, influence the perceived importance of institutional knowledge in the ongoing business of internationalising firms based on a sample of 101 small-to-medium-sized firms. The three types of firm experiences are international, country and ongoing business. The results show that firm experience within the ongoing business, and the experience from multiple past business deals in various countries, develop institutional knowledge, whereas experience from multiple past business deals in a specific country does not. The theoretical contribution of this paper is that it establishes a link between different kinds of experience and managerial cognition in terms of institutional knowledge. In addition, it emphasises that firms develop institutional knowledge from multiple diverse country experiences, and experience in the specific ongoing business rather than experiences at the level of the country.