The Role of Authority Power in Explaining Procedural Fairness Effects

• 成果类型: Article
• 署名作者: van Dijke, Marius; De Cremer, David; Mayer, David M.
• 署名单位: Open University Netherlands; Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC; University of Michigan System; University of Michigan
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/a0018921
• 发表日期: 2010
• 页码: 488-502
• 关键词: PROCEDURAL FAIRNESS; POWER; trust; CHARISMA; OCB

摘要

Building on fairness heuristic theory, fairness theory, and trust development models, we argue that unfairly enacted procedures decrease followers' trust in the authority particularly when authorities have high power over their followers. Moreover, we expected trust to mediate procedural fairness effects on followers' attitudes (authorities' legitimacy and charisma attributed to authorities) and organizational citizenship behavior. Procedural fairness effects on these variables, as mediated by trust, should therefore also be stronger when authority power is high. The results of a single- and multisource field study and a laboratory experiment supported these predictions. These studies support the role of authority power as a theoretically and practically relevant moderator of procedural fairness effects and show that its effectiveness is explained through trust in authorities.