Dual Processing and Organizational Justice: The Role of Rational Versus Experiential Processing in Third-Party Reactions to Workplace Mistreatment

• 成果类型: Article
• 署名作者: Skarlicki, Daniel P.; Rupp, Deborah E.
• 署名单位: University of British Columbia; University of Illinois System; University of Illinois Urbana-Champaign; University of Illinois System; University of Illinois Urbana-Champaign
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/a0020468
• 发表日期: 2010
• 页码: 944-952
• 关键词: third parties; moral perspective of justice; Retribution; dual processing; MORAL IDENTITY

摘要

The moral perspective of justice proposes that when confronted by another person's mistreatment, third parties can experience a deontic response, that is, an evolutionary-based emotional reaction that motivates them to engage in retribution toward the transgressor. In this article, we tested whether the third party's deontic reaction is less strong when a rational (vs. experiential) processing frame is primed. Further, we tested whether third parties high (vs. low) in moral identity are more resistant to the effects of processing frames. Results from a sample of 185 French managers revealed that following an injustice, managers primed to use rational processing reported lower retribution tendencies compared with managers primed to use experiential processing. Third parties high in moral identity, however, were less affected by the framing; they reported a high retribution response regardless of processing frame. Theoretical and practical implications of these findings are discussed.