Trust in buyer-supplier relations: the case of the Turkish automotive industry

• 成果类型: Article
• 署名作者: Wasti, Syeda Nazli; Wasti, Syeda Arzu
• 署名单位: Middle East Technical University; Sabanci University
• 刊物名称: JOURNAL OF INTERNATIONAL BUSINESS STUDIES
• ISSN/ISSBN: 0047-2506
• DOI: 10.1057/palgrave.jibs.8400309
• 发表日期: 2008
• 页码: 118-131
• 关键词: trust; buyer-supplier relations; automotive industry; turkey; Developing countries

摘要

While the topic of interorganisational trust is gaining attention in academic literature, research on developing countries remains sparse. With the premise that certain contextual elements may be more relevant for developing countries, we expand on existing models by testing the effect of initial support, use of just-in-time delivery, and informal commitment to predict the trust that Turkish automotive suppliers have towards their buyers. The results support the predictions that soft technologies and informal commitment increase trust.