The Roles of Rater Goals and Ratee Performance Levels in the Distortion of Performance Ratings

• 成果类型: Article
• 署名作者: Wang, Xiaoye May; Wong, Kin Fai Ellick; Kwong, Jessica Y. Y.
• 署名单位: Hong Kong University of Science & Technology; Chinese University of Hong Kong
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/a0018866
• 发表日期: 2010
• 页码: 546-561
• 关键词: PERFORMANCE EVALUATION; performance appraisal; rater goals; leniency; performance level

摘要

The goal-directed perspective of performance appraisal suggests that raters with different goals will give different ratings. Considering the performance level as an important contextual factor, we conducted 2 studies in a peer rating context and in a nonpeer rating context and found that raters do use different rating tactics to achieve specific goals. Raters inflated their peer ratings under the harmony, fairness, and motivating goal conditions (Study 1, N = 103). More important, raters inflated their ratings more for low performers than for high and medium performers. In a nonpeer rating context, raters deflated ratings for high performers to achieve the fairness goal, and they inflated ratings for low performers to motivate them (Study 2, N = 120).