A Multilevel Model of Minority Opinion Expression and Team Decision-Making Effectiveness

• 成果类型: Article
• 署名作者: Park, Guihyun; DeShon, Richard P.
• 署名单位: Michigan State University
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/a0019939
• 发表日期: 2010
• 页码: 824-833
• 关键词: teams; GOAL ORIENTATION; MINORITY INFLUENCE; TEAM EFFECTIVENESS

摘要

The consideration of minority opinions when making team decisions is an important factor that contributes to team effectiveness. A multilevel model of minority opinion influence in decision-making teams is developed to address the conditions that relate to adequate consideration of minority opinions. Using a sample of 57 teams working on a simulated airport security-screening task, we demonstrate that team learning goal orientation influences the confidence of minority opinion holders and team discussion. Team discussion, in turn, relates to minority influence, greater decision quality, and team satisfaction. Implications for managing decision-making teams in organizations are discussed.