The Effect of Culture on the Curvilinear Relationship Between Performance and Turnover

• 成果类型: Article
• 署名作者: Sturman, Michael C.; Shao, Lian; Katz, Jan H.
• 署名单位: Cornell University
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/a0024868
• 发表日期: 2012
• 页码: 46-62
• 关键词: job performance; VOLUNTARY TURNOVER; Cross-culture study

摘要

Although researchers have theorized that there exists a curvilinear relationship between job performance and voluntary turnover, their research has been tested in the United States or culturally similar Switzerland. Through a study of the performance turnover relationship from a multinational service-oriented organization in 24 countries, we demonstrate that the general relationship between performance and turnover is similar across countries but the details of that relationship change across countries. Using 4 cultural dimensions-in-group collectivism, power distance, uncertainty avoidance, and performance orientation-we find that cultural factors alter the overall probability of voluntary turnover and influence the degree of curvilinearity in the performance-turnover relationship. Our findings have implications for research on the performance-turnover relationship, turnover research, and practice.