The Role of Team Goal Monitoring in the Curvilinear Relationship Between Team Efficacy and Team Performance

• 成果类型: Article
• 署名作者: Rapp, Tammy L.; Bachrach, Daniel G.; Rapp, Adam A.; Mullins, Ryan
• 署名单位: University of Alabama System; University of Alabama Tuscaloosa; Clemson University
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/a0036978
• 发表日期: 2014
• 页码: 976-987
• 关键词: team efficacy; team goal monitoring; CURVILINEAR RELATIONSHIP; lagged field study; sales teams

摘要

In this research, we apply a team self-regulatory perspective to build and test theory focusing on the relationships between team efficacy and 2 key team performance criteria: a performance behavior (i.e., team effort) and a performance outcome (i.e., objective team sales). We theorize that rather than having a linear association, the performance benefits of team efficacy reach a point of inflection, reflective of too much of a good thing. Further, in an effort to establish a boundary condition of the inverted-U shaped relationship we predict, we also test the moderating role played by team goal monitoring in the nonmonotonic relationship between team efficacy and team performance. The results from a lagged field test, in which we collect multisource data from 153 technology sales teams, reveal a significant curvilinear association that is moderated by team goal monitoring behavior. Implications for theory and practice are discussed.