Emergence in Context: How Team-Client Psychological Contract Fulfillment Is Associated With the Emergence of Team Identification or Team-Member Exchange

• 成果类型: Article
• 署名作者: Laulie, Lyonel; Escaffi-Schwarz, Maximiliano
• 署名单位: Universidad de Chile; University Diego Portales
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/apl0001225
• 发表日期: 2025
• 页码: 67-88
• 关键词: team-client psychological contract fulfillment; team identification; team-member exchange; emergence; multilevel modeling

摘要

Psychological contracts have been theorized to occur at different levels of analysis and with different exchange parties. In this article, we develop the concept of team-client psychological contract fulfillment (team-client PCF) as a team-level social exchange indicator, reflecting the team members' perceptions of the degree of fulfillment of the commitments a client promised to a team. Using the multilevel group-process framework (Lang et al., 2019) and a sample of newly formed self-managed teams consisting of 838 observations, nested in 244 individuals, 56 teams, and in four waves of data, we tested the claim that team-client PCF may determine the type of collective states that emerge within the team. When team-client PCF is higher, it should create conditions for the emergence of team states related to team maintenance (i.e., team identification), whereas when team-client PCF is lower, it is more likely that teams develop states related to the regulation of team performance (i.e., team-member exchange [TMX]). Our results support our hypotheses. We discuss implications for both the psychological contract literature as well as the team dynamics literature (especially team dynamics of team identification and TMX).