DEVELOPER-USER INTERACTION AND USER SATISFACTION IN INTERNAL TECHNOLOGY-TRANSFER

• 成果类型: Note
• 署名作者: LEONARDBARTON, D; SINHA, DK
• 署名单位: Purdue University System; Purdue University
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/256649
• 发表日期: 1993
• 页码: 1125-1139
• 关键词: INVOLVEMENT; implementation; INNOVATION; DESIGN; MODEL

摘要

Effective internal technology transfer the implementation of technical systems developed and disseminated to operational subunits within a single organization-depends not only upon the cost, quality, and compatibility of the technology, but also upon two processes of interaction between developers and users. These are user involvement in development and adaptation by the developers and users of both the technical system itself and the workplace. Analyses of data from 34 projects in four large electronics companies provide support for our hypotheses.