Looking back and thinking ahead; Effects of prior success on managers' interpretations of new information technologies

• 成果类型: Article
• 署名作者: Martins, LL; Kambil, A
• 署名单位: University of Connecticut
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/256986
• 发表日期: 1999
• 页码: 652-661
• 关键词: STRATEGIC ISSUE DIAGNOSIS; Cognitive biases; ORGANIZATIONS; PSYCHOLOGY; systems; IMPACT

摘要

We investigated the effects of a company's success with using an existing information technology (IT) on its managers' strategic issue interpretations of new information technologies in their industry. We found that success with an existing IT resulted in a positive bias in managers' interpretations of new ITs. This bias was stronger among managers who had greater amounts of experience with the existing technology and among managers whose companies did not: engage in proactive information seeking about new information technologies.