Racial diversity, business strategy, and firm performance: A resource-based view

• 成果类型: Article
• 署名作者: Richard, OC
• 署名单位: Louisiana State University System; Louisiana State University
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/1556374
• 发表日期: 2000
• 页码: 164-177
• 关键词: SUSTAINABLE COMPETITIVE ADVANTAGE; US BANKING INDUSTRY; TOP MANAGEMENT; RELATIONAL DEMOGRAPHY; financial performance; Social integration; decision-making; ORGANIZATIONS; CONFLICT; IMPACT

摘要

Although valuing diversity has become a watchword, field research on the impact of a culturally diverse workforce on organizational performance has not been forthcoming. Invoking a resource-based framework, in this study I examined the relationships among cultural (racial) diversity, business strategy, and firm performance in the banking industry. Racial diversity interacted with business strategy in determining firm performance measured in three different ways, as productivity, return on equity, and market performance. The results demonstrate that cultural diversity does in fact add value and, within the proper context, contributes to firm competitive advantage.