Time, teams, and task performance: Changing effects of surface- and deep-level diversity on group functioning

• 成果类型: Article; Proceedings Paper
• 署名作者: Harrison, DA; Price, KH; Gavin, JH; Florey, AT
• 署名单位: Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; University of Texas System; University of Texas Arlington
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.2307/3069328
• 发表日期: 2002
• 页码: 1029-1045
• 关键词: WORK GROUP; RELATIONAL DEMOGRAPHY; TOP MANAGEMENT; decision-making; ORGANIZATIONAL DEMOGRAPHY; INDIVIDUAL DISSIMILARITY; group heterogeneity; Social integration; JOB-PERFORMANCE; BLACK-BOX

摘要

Time serves as a medium for collaboration in teams, allowing members to exchange personal and task-related information. We propose that stronger team reward contingencies stimulate collaboration. As time passes, increasing collaboration weakens the effects of surface-level (demographic) diversity on team outcomes but strengthens those of deep-level (psychological) diversity. Also, perceived diversity transmits the impact (if actual diversity on team social integration, which in turn affects task performance. Results from four waves of data on 144 student project teams support these propositions and the strong relevance of time to research on work team diversity.