Banking on commitment: Intended and unintended consequences of an organization's attempt to attenuate escalation of commitment

• 成果类型: Article
• 署名作者: McNamara, G; Moon, H; Bromiley, P
• 署名单位: Michigan State University; University System of Maryland; University of Maryland College Park; University of Minnesota System; University of Minnesota Twin Cities
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/3069358
• 发表日期: 2002
• 页码: 443-452
• 关键词: sunk costs; PROJECT COMPLETION; prediction; JUDGMENT; DYNAMICS; BEHAVIOR; RISK

摘要

Examining commercial lending decisions, we found that increased monitoring of decision makers and changing decision makers attenuated escalation of commitment but also produced unintended effects. Some decision makers resisted downgrading the risk of borrowers in the face of organizational intervention, exhibiting intervention avoidance, and escalated commitment to these borrowers. Combined findings indicate organizations need to carefully address both the intended and potential unintended consequences of systems designed to attenuate escalation of commitment.