Taking empowerment to the next level: A multiple-level model of empowerment, performance, and satisfaction

• 成果类型: Article
• 署名作者: Seibert, SE; Silver, SR; Randolph, WA
• 署名单位: University of Illinois System; University of Illinois Chicago; University of Illinois Chicago Hospital; University System of Maryland; University of Baltimore
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/20159585
• 发表日期: 2004
• 页码: 332-349
• 关键词: ORGANIZATIONAL-CLIMATE; PSYCHOLOGICAL EMPOWERMENT; job-satisfaction; self-efficacy; management; perceptions; leadership; employee; culture; service

摘要

Most research to date has approached employee empowerment as an individual-level phenomenon. In this study we proposed a work-unit-level construct, empowerment climate, and tested a multiple-level model integrating macro and micro approaches to empowerment. Empowerment climate was shown to be empirically distinct from psychological empowerment and positively related to manager ratings of work-unit performance. A cross-level mediation analysis using hierarchical linear modeling showed that psychological empowerment mediated the relationships between empowerment climate and individual performance and job satisfaction.