Organizational restructuring and middle manager sensemaking

• 成果类型: Article
• 署名作者: Balogun, J; Johnson, G
• 署名单位: City St Georges, University of London; University of Strathclyde
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.2307/20159600
• 发表日期: 2004
• 页码: 523-549
• 关键词: STRATEGIC CHANGE; STORYTELLING ORGANIZATION; SCHEMA CHANGE; context; form; mind

摘要

This longitudinal, qualitative study examined sensemaking during an imposed shift from hierarchical to decentralized organization. We identified a replacement pattern of schema development in which middle managers moved from shared through clustered sensemaking, to shared but differentiated sensemaking. Our findings provide evidence that different change processes lead to different patterns of schema development. Further, they highlight the socially negotiated nature of schema change and the significance of middle managers' lateral social interactions in shaping change in the absence of senior management.