THE POWER OF MOMENTUM: A NEW MODEL OF DYNAMIC RELATIONSHIPS BETWEEN JOB SATISFACTION CHANGE AND TURNOVER INTENTIONS

• 成果类型: Article
• 署名作者: Chen, Gilad; Ployhart, Robert E.; Thomas, Helena Cooper; Anderson, Neil; Bliese, Paul D.
• 署名单位: University System of Maryland; University of Maryland College Park; University of South Carolina System; University of South Carolina Columbia; University of Auckland; Brunel University; United States Department of Defense; United States Army; Walter Reed Army Institute of Research (WRAIR)
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/AMJ.2011.59215089
• 发表日期: 2011
• 页码: 159-181
• 关键词: ORGANIZATIONAL SOCIALIZATION; UNFOLDING MODEL; COMMITMENT; IMPACT; time; antecedents; performance; work

摘要

This study offers a new theoretical perspective on the unique nature and function of job satisfaction change, or systematic improvement or decline in job satisfaction over time. Using four diverse samples, we show that differences in the extent to which job satisfaction systematically improves or declines account for change in employees' turnover intentions left unexplained by absolute (average) levels of job satisfaction. Further, we show that future-oriented work expectations partially mediate this relationship, and organizational tenure moderates the relationship between job satisfaction change and future-oriented work expectations. These findings provide new insights into the dynamic processes leading to turnover decisions.