BUILDING POSITIVE RESOURCES: EFFECTS OF POSITIVE EVENTS AND POSITIVE REFLECTION ON WORK STRESS AND HEALTH

• 成果类型: Article
• 署名作者: Bono, Joyce E.; Glomb, Theresa M.; Shen, Winny; Kim, Eugene; Koch, Amanda J.
• 署名单位: State University System of Florida; University of Florida; University of Minnesota System; University of Minnesota Twin Cities; State University System of Florida; University of South Florida; University System of Georgia; Georgia Institute of Technology
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/amj.2011.0272
• 发表日期: 2013
• 页码: 1601-1627
• 关键词: blood-pressure; CUSTOMER MISTREATMENT; negative affect; social support; JOB DEMANDS; LIFE EVENTS; MODEL; validation; responses; CONFLICT

摘要

This three-week longitudinal field study with an experimental intervention examines the association between daily events and employee stress and health, with a specific focus on positive events. Results suggest that both naturally occurring positive work events and a positive reflection intervention are associated with reduced stress and improved health, though effects vary across momentary, lagged, daily, and day-to-evening spillover analyses. Findings are consistent with theory-based predictions: positive events, negative events, and family-to-work conflict independently contribute to perceived stress, blood pressure, physical symptoms, mental health, and work detachment, suggesting that organizations should focus not only on reducing negative events, but also on increasing positive events. These findings show that a brief, end-of-workday positive reflection led to decreased stress and improved health in the evening.