THE BENEFITS OF CLIMATE FOR INCLUSION FOR GENDER-DIVERSE GROUPS

• 成果类型: Article
• 署名作者: Nishii, Lisa H.
• 署名单位: Cornell University
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/amj.2009.0823
• 发表日期: 2013
• 页码: 1754-1774
• 关键词: DEEP-LEVEL DIVERSITY; WORK GROUP DIVERSITY; RELATIONSHIP CONFLICT; ORGANIZATIONAL DIVERSITY; demographic diversity; EMPLOYEE TURNOVER; TEAM PERFORMANCE; social identity; antecedents; MODEL

摘要

I introduce the construct of climate for inclusion, which involves eliminating relational sources of bias by ensuring that identity group status is unrelated to access to resources, creating expectations and opportunities for heterogeneous individuals to establish personalized cross-cutting ties, and integrating ideas across boundaries in joint problem solving. I show that within inclusive climates, interpersonal bias is reduced in such a way that gender diversity is associated with lower levels of conflict. In turn, the negative effect that group conflict typically has on unit-level satisfaction disappears. This has important implications, as unit-level satisfaction is negatively associated with turnover in groups.