INCENTIVES IN THE PUBLIC SECTOR: EVIDENCE FROM A GOVERNMENT AGENCY

• 成果类型: Article
• 署名作者: Burgess, Simon; Propper, Carol; Ratto, Marisa; Tominey, Emma
• 署名单位: University of Bristol; Centre for Economic Policy Research - UK; Imperial College London; Universite PSL; Universite Paris-Dauphine; Universite PSL; Universite Paris-Dauphine; Centre National de la Recherche Scientifique (CNRS); Institut de Recherche pour le Developpement (IRD); Laboratoire dEconomie de Dauphine LEDa; University of York - UK
• 刊物名称: ECONOMIC JOURNAL
• ISSN/ISSBN: 0013-0133
• DOI: 10.1111/ecoj.12422
• 发表日期: 2017
• 页码: F117-F141
• 关键词: job-training program; performance pay; personnel data; group-size; PRODUCTIVITY; provision; IMPACT; ACCOUNTABILITY; ORGANIZATIONS; partnerships

摘要

We study the impact of team-based performance pay in a major UK government agency, the public employment service. The scheme covered quantity and quality targets, measured with varying degrees of precision. We use unique data from the agency's performance management system and personnel records, linked to local labour market data. We show that on average the scheme had no significant effect but had a substantial positive effect in small teams, fitting an explanation combining free riding and peer monitoring. The impact was greater on better-measured quantity outcomes than quality outcomes. The scheme was very cost effective in small offices.