LETTER GRADING GOVERNMENT EFFICIENCY

• 成果类型: Article
• 署名作者: Chong, Alberto; La Porta, Rafael; Lopez-de-Silanes, Florencio; Shleifer, Andrei
• 署名单位: University of Ottawa; Dartmouth College; Universite Catholique de Lille; EDHEC Business School; Harvard University
• 刊物名称: JOURNAL OF THE EUROPEAN ECONOMIC ASSOCIATION
• ISSN/ISSBN: 1542-4766
• DOI: 10.1111/jeea.12076
• 发表日期: 2014
• 页码: 277-299
• 关键词: management-practices; field experiment; FIRMS; CORRUPTION; audits

摘要

We mailed letters to non-existent business addresses in 159 countries (10 per country), and measured whether they come back to the return address in the United States and how long it takes. About 60% of the letters were returned, taking over six months, on average. The results provide new objective indicators of government efficiency across countries, based on a simple and universal service, and allow us to shed light on its determinants. The evidence suggests that both technology and management quality influence government efficiency, just as they do that of the private sector.